Can we request lawn service on a specific day of the week or a specific time of the day?
We are sorry. We service specific locations only on certain days of the week.
How do I pay for work other than lawn care, such as landscaping work, pine straw, or mulch installation?
When we send an estimate for a suggested or requested tasks, a 50% deposit is required to add the job to the calendar. The remaining balance will be charged to the credit or debit card on file with us upon completion of the job.
When is my payment due?
We require either a debit/credit card or ACH bank draft information to be on file at the time you sign a contract with us. You will be billed automatically on the 1st of each month to your payment method on file.
What are your payment options?
We require either a debit/credit card to be on file. You will be billed automatically on the 1st of each month to your payment method on file. We offer a 7% discount if you pay in full for the year (in which you could also use cash, check, Venmo, Zelle, or CashApp).
How often and when do you bill for lawn care services?
For lawn care maintenance services in Huntersville, we bill via email on the 1st of the month. For one-time projects, a 50% deposit is due upon acceptance of the estimate with the remaining balance due on the day of completion.
What if our grass doesn’t need to be mowed?
At A Cut Above Landscaping, we average 35–45 visits per year, depending on the type of grass you have—Bermuda lawns typically require fewer visits than Fescue. We come weekly during the growing season, when lawns need the most attention, and taper off in the slower months. In the fall and winter, our visits focus less on mowing and more on leaf cleanup, weed control, and keeping beds [...]
What is included or considered a lawn care service?
During a lawn care maintenance service visit we mow, edge, string trim areas the mower cannot get to, trim (shape) shrubs, spray beds, and blow hard surfaces, as needed). We average 35-40 visits/year. Once per week during peak growing season and tapering off to every 1-2 visits per month in the winter.
Do I need to be home for my lawn care estimate?
No. As long as we can access your backyard and your pets are secured, we can give you an estimate for lawn care maintenance in Huntersville. If you are looking for a landscape design or a one-time cleanup, we prefer to set up an appointment to get the full scope of work.
Can I get a lawn care quote over the phone?
We do not give lawn care quotes or estimates over the phone. We need to see your property in order to give a fair and accurate landscaping estimate.
What is the minimum charge for your lawn care services?
Our minimum charge is $125 per month, which applies to very small properties—typically with Bermuda grass, no shrubs, no trees, no chemical treatments, and no fence. Most properties require more frequent service or additional maintenance like leaf removal, edging, or debris cleanup, which affects the monthly rate. We’re happy to take a look at your property and provide a customized estimate based on your specific needs.